Terms And Conditions

Welcome to SM SPORTS! We are committed to providing you with a seamless and enjoyable shopping experience. By accessing or using our website and services, you agree to the following terms and conditions. Please read them carefully. We reserve the right to modify these terms at any time without prior notice. Continued use of our website and services constitutes acceptance of the revised terms.

1. Acceptance of Terms

By visiting, browsing, or making a purchase on our website, you agree to abide by these terms in their entirety. If you disagree with any part of these terms, please refrain from using our services.

2. Product Information, Pricing & Availability

We strive to ensure accurate product descriptions, images, specifications, and prices. However, errors may occur. If a product is listed at an incorrect price, we reserve the right to cancel the order and issue a full refund. Prices and availability may change without notice. Product images are for illustrative purposes and may vary from actual products.

3. Orders & Cancellations

By placing an order, you make an offer to purchase. You must provide accurate and complete information. An order confirmation email is sent upon order placement but does not guarantee acceptance. We reserve the right to accept or decline orders due to pricing errors, fraud suspicion, stock unavailability, or violation of terms. Orders can be canceled before dispatch but not after shipment.

4. Shipping & Delivery

We process and dispatch orders within the timeframe mentioned on our website. Delivery times may vary due to courier delays, natural disasters, or unforeseen circumstances. Once shipped, the risk of loss transfers to the customer. Tracking details will be provided.

5. Returns, Refunds & Exchanges

Returns are accepted under conditions detailed in our Return & Refund Policy available on our website. Customers must report damaged, defective, or incorrect products within the specified period. Refunds and exchanges are subject to verification. Refunds will be processed to the original payment method and may take several working days to reflect.

6. Payments & Security

We accept multiple payment methods, including credit/debit cards, net banking, UPI, and wallets. Payments are processed securely through PCI DSS-compliant third-party gateways. We are not responsible for payment failures, unauthorized transactions, or banking issues. We use fraud prevention measures and reserve the right to cancel suspected fraudulent orders.

7. User Responsibilities & Account Security

Users must provide accurate contact details and maintain account confidentiality. Any misuse, fraudulent activity, hacking, data scraping, or malware distribution may result in order cancellation, account suspension, and legal action.

8. Limitation of Liability

SM SPORTS is not liable for indirect, incidental, or consequential damages arising from website use. Our liability is limited to the total cost of the purchased product. Our website and services are provided “as is” without warranties, express or implied.

9. Intellectual Property

All website content, including text, images, logos, trademarks, and code, is the exclusive property of SM SPORTS and protected under intellectual property laws. Unauthorized use, reproduction, or modification is strictly prohibited.

10. Governing Law & Dispute Resolution

These terms are governed by Indian law. Any disputes shall be subject to the exclusive jurisdiction of New Delhi courts. If unresolved through negotiation, disputes will be settled via binding arbitration under the Arbitration and Conciliation Act, 1996. Arbitration costs will be equally shared.

11. Customer Support

For any queries or support, contact us at:
Email: smsports086@gmail.com
WhatsApp/Mobile: 9810293482
Address: Gate No 3, YAMUNA SPORTS COMPLEX, Shop No 1, Opp. Yojana Vihar, Surajmal Vihar, New Delhi, Delhi 110092

12. Force Majeure

We are not liable for failure or delays due to unforeseen circumstances beyond our control, such as natural disasters, war, terrorism, strikes, or material shortages.

13. Severability

If any provision of these terms is deemed invalid or unenforceable, the remaining provisions will remain in full effect.

14. Privacy & Cookies

Use of our website is governed by our Privacy Policy, available here: [Insert Link]. By using our website, you agree to our Cookies Policy, available here: [Insert Link].

15. Product Warranties

Product warranties are subject to manufacturer terms. Warranty details are available in product packaging or on the manufacturer’s website.